Terms of service | The Ice Legacy

Welcome to The Ice Legacy! These terms and conditions ("Terms of Service") govern your use of our website and services. By accessing or purchasing from The Ice Legacy, you agree to comply with and be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By using our website (www.theicelegacy.com) and purchasing our custom diamond watches and hip-hop jewelry, you agree to be bound by these Terms of Service and all applicable laws. The Ice Legacy reserves the right to update or modify these terms at any time, and any changes will be effective immediately upon posting on our website.

2. Product Information

The Ice Legacy strives to ensure that all product descriptions, prices, and images are accurate. However, we do not guarantee that product details are free of errors, omissions, or inaccuracies.
The Ice Legacy reserves the right to modify or discontinue any product at its discretion.
All custom-made items are unique and personalized according to the specifications provided by the customer. Once an order is placed, the customer is responsible for verifying all customization details.

3. Ordering Process

When placing an order with The Ice Legacy, you agree to provide accurate and complete information. You are responsible for ensuring that all details, including personalization or customization preferences, are correct before confirming your order.
The Ice Legacy may, at its discretion, refuse to accept an order if there are issues with payment, availability, or any other reason.

4. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) or the applicable currency for international customers. The Ice Legacy reserves the right to adjust prices without prior notice.
Payments for orders are processed through secure online payment methods. We accept credit/debit cards, net banking, and Cash on Delivery (COD) (where available).
The Ice Legacy is not responsible for any payment errors or delays caused by your payment provider.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding shipping methods, costs, and delivery timelines.
The Ice Legacy will not be responsible for delays or issues caused by third-party carriers or customs authorities for international orders.

6. Returns and Refunds

All custom orders are final sale, and returns or exchanges are not accepted unless the item is defective or incorrect.
Please refer to our Return & Refund Policy for more information on how to initiate a return, conditions for refunds, and any exceptions.

7. Custom Orders

Custom diamond watches and hip-hop jewelry are made to order based on the specifications provided by the customer.
Once an order for custom items is placed and confirmed, no changes or cancellations can be made after production has started.
Please ensure all customization details are accurate before confirming your purchase.

8. Intellectual Property

All content on the The Ice Legacy website, including but not limited to logos, images, product descriptions, and text, is the property of The Ice Legacy and is protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content from the website without prior written permission from The Ice Legacy.

9. Customer Conduct

You agree to use our website and services for lawful purposes only. You will not engage in any activity that could harm, disrupt, or interfere with the website or its services.
The Ice Legacy reserves the right to suspend or terminate your account or access to the website if you violate any of these terms.

10. Limitation of Liability

The Ice Legacy will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.
Our liability is limited to the total amount paid by the customer for the order in question.

11. Indemnification

You agree to indemnify and hold The Ice Legacy, its directors, employees, agents, and affiliates harmless from any claims, losses, damages, or expenses arising from your use of our website, products, or services, or from your violation of these Terms of Service.

12. Privacy

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

13. Force Majeure

The Ice Legacy will not be held liable for any failure or delay in the performance of its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, labor strikes, or disruptions in supply chains.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms will be resolved through arbitration in Surat, Gujarat, India.

15. Contact Information

If you have any questions or concerns regarding these Terms of Service, please feel free to contact us at:

Email: support@theicelegacy.com Phone: +91 8128812488 Address: Surat, Gujarat By using our website and purchasing products from The Ice Legacy, you acknowledge that you have read, understood, and agreed to these Terms of Service.